Ghost Customers

I've just picked up on a press release from Moneysupermarket claimimg that some one million households are not paying for their gas and/or electricity. It appears that about half of these have tried to identify their supplier but can't! Now, I know first hand that billing organisations can be a tad chaotic but you would have thought that with every meter having a unique identifier, and there being only 6 major suppliers (plus some minnows) it wouldn't be too difficult for the industry to get it's act together. Meanwhile, each of us who is a good egg and is paying up probably has a bill that's a good 4% higher than it ought to be! Hmmm!