Jottings from SW Surrey. This used to be mainly about energy but now I've retired it's just an old man's rant. From 23 June 2016 'til 12 December 2019 Brexit dominated but that is now a lost cause. So, I will continue to point out the stupidities of government when I'm so minded; but you may also find the odd post on climate change, on popular science or on genealogy - particularly my own family.
Friday, 13 January 2012
Ofgem Fines
So Ofgem has imposed a penalties of £2.5M on BG and £2.0M on npower for breaches of the Consumer Complaints Handling Standards Regulations. Given that the charge represents just 0.02% of BG's turnover will this do any good? Perhaps the line managers responsible will get a good kicking but then it'll all get forgotten. What about those who oversee the whole shebang? Isn't this another area where shareholders ought to be rattling a few cages (it's their money, after all). How about the penalites being recovered from the bonus pots of the respective Executives?
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